SEAT Ireland retailers will remain open for business and continue to provide customers with sales and aftersales services over the coming weeks as the country begins Level 5 restrictions today. The safety and wellbeing of staff and customers is a key priority for SEAT and although physical showrooms will be closed under government restrictions, the SEAT Ireland website will provide services virtually including car configuration, live chat function, aftersales services and financial services.
SEAT workshops across the country will remain open so customers can still have repair work and services carried out as normal. Customers can book services online at SEAT.ie or through their local dealership directly by phone. SEAT Ireland is still providing excellent 211 offers with 0% PCP finance available across the range and a heavily discounted 3-year service plan for just €9.99 per month as well as online scrappage vouchers of up to €5,000 across its ranges.
SEAT will offer multiple digital online services for both sales and aftersales so that customers can seamlessly interact with all retailers, including live chat which allows customers to interact with a customer service agent in real time and have their sales and aftersales queries answered promptly. The SEAT “Easy Choice” Car Configurator allows customers to construct their preferred SEAT model and streamline the sales process when they contact the dealership. This provides an easy way for customers to choose their new 211 SEAT.
SEAT customers can also now apply for finance for their new 211 SEAT before they visit a SEAT dealership, thus reducing the face to face interaction. Once the customer fills in the online finance application form the application is sent directly to SEAT Financial Services customer care. Customers can also book a service online, allowing the customer to select their preferred dealer and book their next service without having to go to the dealership. SEAT customers who do not have a service plan can also now purchase one online with attractive discounts, avoiding the requirement for customers to visit the dealership.
As well as providing the digital services, all SEAT Ireland dealerships have already been fully modified nationwide to ensure social distancing can be facilitated. Protective screens are present throughout the showrooms, service counters and workshops for the protection and safety of staff and customers across the 23 dealers nationwide. The retailers are also providing a free Sanity Systems deep cleaning service with any aftersales service.
Carzone - 22-Oct-2020